Legal notice

Legal Notice

About VelvetRow

VelvetRow is an online store serving customers in the United Kingdom.

Prices and payments are in pounds sterling (GBP, £).

For enquiries about the store or its policies, contact velvetrowshop@gmail.com.

Store Policies

The following documents explain the conditions applicable to shopping with VelvetRow:

  • Terms of Service.
  • Returns and Refund Policy.
  • Shipping Policy.
  • Privacy Policy.
  • Contact Information.

Read these documents alongside the product information and checkout details supplied before purchase.

If any provision conflicts with a mandatory legal requirement, the legal requirement takes precedence.

Consumer Rights

Nothing on this website is intended to exclude or restrict mandatory consumer rights.

Applicable protections include those under the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

General website statements do not override descriptions, delivery commitments or other information forming part of your purchase contract.

Website Information

We aim to keep product and website information accurate. Please contact us if you identify an error.

Corrections to website content do not retrospectively remove rights arising from an existing order.

Please follow any product care instructions and safety information supplied. This does not exclude our responsibility for unsafe or non-conforming goods where the law makes us responsible.

Intellectual Property

Website content may be protected by copyright, trade marks and other rights belonging to VelvetRow or the relevant owners.

You may browse the store and retain information about your purchases for personal use. Other use requires permission unless permitted by law.

External Services and Links

We use service providers to support the operation of our online store, including payment processing and delivery.

External websites may have their own terms and privacy notices. Our Privacy Policy explains how information is handled in connection with our store.

Using external providers does not remove our obligations to customers.

Liability

Nothing in this notice excludes liability that cannot lawfully be excluded.

This notice does not require you to waive statutory remedies or give up access to a court with jurisdiction.

Contact

For legal enquiries concerning VelvetRow, contact velvetrowshop@gmail.com.